Please note that all instructions below must be followed by an administrator and that your template may have many settings, such as Service Desks, Pages,Modules, Template type which determine in which project the template will be displayed, on which page, in which parts of the page and more.
Go to your applications page
Go to the plugin settings page
Click on the 'Create a template' button
Add a title to your template and go to the 'content' tab
Add content to your template and click on the 'Render markdown' button to see what will be displayed on your portal page
Please note that your template may have many settings, such as Service Desks, Pages,Modules, Template type, Styleswhich determine in which project the template will be displayed, on which page, in which parts of the page and more.
Read more about this at the links above.
Add content to your template and click on the 'Render markdown' button to see what will be displayed on your portal page
Click on the 'Save' button
Click on the 'Apply' button to have your template visible to customers on your support portal
In the dialog box that opens, click on the 'save' button
Go to the 'Active Templates' tab and manage all your templates in one place!
Go to your support page to see that the template you added is visible to all users!
