SmartGuide: Building Informative Templates for Customers


SmartGuide for Jira Service Manager offers:

  • Creation of informative templates using markdown, flowcharts, videos, and more
  • Integration with Jira Service Manager settings panel for easy template management
  • Customizable context naming and insertion for customer support portal


By using SmartGuide, you can:

  • Enhance customer support efficiency and effectiveness
  • Provide comprehensive and informative content to customers
  • Streamline template creation and management within Jira Service Manager


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